I want blue light blocking screen protectors placed on top of all of my devices. You cannot be serious.

If you have one monitor and nothing else then I guess purchasing a screen protector could be a reasonable purchase (but only if you use the screen protector until your death at a really old age, at which time the screen protector is then passed onto another really young person who is going to live a really long life).

Who only has one device with a screen in today’s insane techy world? I am betting your life’s techy screen inventory looks something like this between your work and play existence:

  • 4 gargantuan monitors
  • 1 Microsoft Surface
  • 1 Apple iPad
  • 1 Kindle
  • 1 iPhone
  • 1 Android
  • 1 laptop
  • 3 digital frames
  • 5 TVs (even one in the bathroom – someone please explain this to me)
  • 3 gps units installed in all of your cars and electric scooters

When someone has this many device screens, it is a tad obnoxious to expect screen protectors be physically installed on top of each device screen. Why? Because blue light blocking solutions can be worn on the user as opposed to the device (in the form of glasses or hanging a huge screen on one’s face) or actually installing software on the device (some newer devices offer this option) instead of purchasing a bunch of screen protectors that physically reside on top of all of the devices.

If you have only one user and 21 devices (this seems like way too much stuff by the way), why would you subject the environment to 20 pieces of unnecessary waste (a physical screen protector for each device screen) when that waste can be cut down to just 1 piece (a wearable solution for the 1 user or, better yet: researching the screen settings of each device for possible software or settings solutions)?

A wearable or software solution for dealing with blue light not only creates less waste for the world but it may also save you or your company time and money.

Pay for a DNA kit? Then pay to access DNA data? What?! Seriously?

The commercials over the holidays touting the sale of DNA kits almost sent me into orbit.  Why in the world would I pay for a DNA kit and then pay to become a member of a genealogy web site?  DNA data is extremely valuable and these companies want me to pay them to take my DNA data and pay to access DNA data?  I have seriously never heard of any business plan so ridiculous but for some reason many people are happy to pay others to take his or her valuable DNA information and then pay others to access DNA information.

DNA data has the potential to make a tremendous amount of money far into the future.  So many people are interested in DNA data and are willing to pay a lot of money for it.  Unfortunately though it looks as if DNA submission participants may not see any of that money with the current state of things.

When arguments such as the greater good and science are voiced when attempts are made to justify a strange business plan such as this, then I recommend carefully scrutinize the profits at each stage of the process.  Who is getting cash in their pocket at each stage? What will they use the cash for?  Answers to these questions will help you determine if paying people to take something so important from you is really worth it.

Here are just a few very simple examples of what DNA data is or could be used for now or way into the future (and there are many more – some we cannot even comprehend yet):

  • Car insurance companies:  determine who is “healthy” enough to operate vehicles or who may be predisposed to certain conditions that one day may or may not impede ones ability to operate a vehicle (anything from depression to brain tumors)
  • Health insurance companies:  base coverage and rates on odds of survival/disease based on genetic makeup
  • Grocery stores:  deny some purchases (like sugar or alcohol) to those customers with genetic predispositions to certain conditions
  • Designer babies:  ability to pick whatever features one would like for a baby
  • School athletics:  determine who is or is not allowed to be on the high school basketball team based on genetic predispositions (i.e. heart conditions, blood pressure)

Can you tell I am just a tad paranoid?  This paranoia of the current state of some of the DNA collection processes stems from my zest for life.  This zest is fueled by many things, including the belief that anything is possible.  Once humans are reduced to genetic categorizations, then the only things that are highlighted as possibilities for ones self are the items listed on a cold print out of capabilities determined by your genetic makeup.   I can think of nothing more detrimental to the human spirit.

 

Day 20,324…aargh!

If you are:  an introvert, extremely busy or not a fan of yammering on the phone, then you have probably been down this familiar road:

  1. You visit a web site that offers a service you are interested in but the web site has very little information regarding the service posted on the web site.
  2. You visit the “contact us” section of the web site and see a phone number or feedback form listed.  Instead of calling the company you fill out the feedback form (you provide your email address as well as several other bits of “required” data) to request more information.
  3. Starting the next day, you ignore two phone calls per day from this company for the rest of your life.

I find a few things strange about this outcome:

  1. The company is aware of how the visitor reached out to them (by feedback form instead of phone call).  The company seems to ignore this critical piece of information.  Instead of emailing the requested information to the visitor, they choose to contact the visitor repeatedly through other methods.
  2. The company is aware that the visitor has not answered the first 9,000 call attempts they have made.  The company seems to ignore this critical piece of information.  Instead of halting the calls and pursuing another method of communication (like email), the company chooses to call the visitor’s number for a long period of time.  When I say long, I mean well after the visitor has died and his or her phone number has been transferred to other humans.  These poor humans of the future find themselves in a constant state of confusion over the daily calls they are receiving from a company they have never heard of .

Is the human voice so miraculous that its sound must be present in order to unlock the wisdom of this company?

Is this company so fearful that their information will fall into the hands of robots that its employees feel they must verify the “humanness” of each inquiry by scrutinizing voices over the phone?

Is a mischievous person intercepting all incoming communication between visitors and the company and then robocalling all visitors in a crude attempt at being a nuisance with the intent of inflicting financial loss for the company and mental anguish for the visitor?

These questions are too complex for my little mind to answer.  I can only hope for a phone-free afterlife.

Dealing with the IPERCTV disorder during the holidays – remote control mayhem

The holidays are going to be here before you know it and that means many of you are going to have a house full of relatives.  This quick post will help you prepare for the impending onslaught of freakish family behavior regarding electronics.

Most of my relatives are afflicted with a very strange disorder.  The “I must point every remote control at the TV and see what happens” disorder (also known as IPERCTV).  The scene usually unfolds at dawn.  One early riser must immediately know the weather conditions of all cities in the world via the gorgeous people on The Weather Channel.  Since no one else is up, and since the guest is incapable of complex thought at such an early hour, he or she proceeds to pick up all 37 remote controls lying around the house to try them out.  The behavior with each remote control is the same:  point the remote control at the TV, press every button on the remote control, move on to the next remote control and repeat.

It does not matter that the remote control says “General Motors” on it, clearly indicating that it is in fact a key fob for the car in the driveway, the guest is going to point it at the TV and click every button on it anyway.  One of these button presses inevitably sets off the car alarm of the car in the driveway and wakes up everyone in the house.  The rest of the family comes downstairs to investigate the alarm.  It is at this point that the guest quickly demands someone turn on the TV for the latest weather report.

For the next two hours the host attempts to sync back up the 985 audio and visual systems to the one remote control that they all used to successfully communicate with.  During the first hour and a half of troubleshooting, there is a tremendous amount of cussing.  The final thirty minutes is dedicated to testing, lecturing guests on remembering to use only one remote control and drinking beer for breakfast to deal with the stress.

To save your sanity, lock your extraneous remote controls away NOW.  Do not wait until your guests are in your living room.  To make for an even smoother visit, put a piece of paper next to the TV remote control that shows guests what buttons to push.

Good luck.

Gadget mania:)

With the number of electronic devices in the hands of our clients now it is truly a miracle they have not rioted against all of IT.  I have a sincere respect for them just based on the massive amount of patience they have for learning, caring for and using the large number of crazy devices we support for them.

If you have a full arsenal of gadgets for work and home and feel as if you are reaching your breaking point, then take a deep breath and keep the following tips noted below in mind for a happy life.

  • If you are unable to turn off all devices for quality time with other humans or for strolls in nature for a set amount of time each day, then you are probably going to self-destruct in some weird and ugly way in front of witnesses in a public place.  No one wants that.  Just turn the gadgets off and do your thing.
  • Understand how to update the gadget to keep it running well.  Check for updates weekly.
  • Understand how to turn off, turn on and hard reboot the gadget.  Avoid leaving computer-like gadgets in an on state for weeks at a time, rebooting is very important as is normally shutting down every few days to avoid all sorts of performance issues.
  • Understand how to backup data from the gadget to another gadget (like to an external hard drive) that you then store in a separate place (any detached structure from your home or office that is secure).  Backup your data on a regular schedule and never deviate from this schedule.
  • Know that if you enjoy a huge bowl of Captain Crunch while reaching over your gadget to snag a book that is sliding off of a shelf, then the Captain Crunch is going to spill all over the gadget rendering it completely unusable…probably forever.

Noting the creepy factor when implementing video conferencing or video chatting tools (i.e. Skype, Zoom, Teams) in the workplace

Video conferencing and video chat are seriously valuable tools for businesses and families alike. This article focuses on the use of these tools in a business setting and how to identify and deal with misuse.

Two types of employees make the use of these tools a problem in the workplace: the gossiper and the pervert. These types of employees already make normal employees uncomfortable in everyday office situations. When employers add in forced face-to-face video communication where normal employees are on display (with zoom capability) with undesirables, the meetings become unsettling.

The gossiper is very easy to identify. He or she, after the meeting, quickly relays to anyone who will listen inappropriate information regarding meeting attendees.

Though easy to identify, the gossiper may be hard to silence. Over time the gossiper may also create a truly toxic environment and even jeopardize the welfare of the company or safety of other employees if they spill company secrets or safety protocols to other people. If you have trouble with gossipers in the workplace now, incorporating video communication may intensify the toxicity. Proceed with caution.

Perverts can be extremely difficult to identify because they often make inappropriate comments or gestures towards others in one-on-one encounters. This behavior is difficult to identify in a group setting. Employees may also misidentify someone as being a pervert and immediately shut down all communication with them. This strategy of course will never solve the problem if there in fact is a problem.

If you are running video meetings or managing people that are participating in them, carefully examine how people are interacting during the meetings. If something seems off, like communication is not natural, there is too much silence, or a normal employee is suddenly agitated then there could be a problem.

Here are a few suggestions that may make meetings like this bearable if you notice issues in current video-enabled meetings:

  • Make it part of the meeting policy to include meeting rules (rules are short and easy to understand) inside the meeting invitation (at the very top) of every video-enabled meeting invitation sent out so all participants understand how to behave during and after all video-enabled meetings. In the rules, be sure to clearly identify the types of inappropriate employees that make meetings difficult in the workplace.
  • Recommend that employees sit several feet away from the camera and behind a desk, so they are viewed as they are in normal in-person meetings where personal space is acknowledged (no one is looking up anyone else’s nose).
  • Give employees the option to turn the video portion off so participants cannot see them.

Good luck:)

Being internet stupid must stop, how can people believe this junk?

Holy schnikes.  I ran into another case of a person being duped by misinformation on Facebook this weekend.  I’ve lost my patience with the spread of misinformation and from now on the nicest thing I can call it is being internet stupid.

This is the conversation I had that brought this issue to light for the 8 billionth time:

An educated adult who has been in the workforce for many years was telling me about the Mister Rogers’ Neighborhood show and various facts about Mr. Rogers himself.  Facts about Mr. Rogers are well known and are easy to verify so I was really surprised that this person was so drastically misinformed about Mr. Rogers.  When I inquired as to where they had uncovered such nonsense, the reply was something I had already suspected:  Facebook.  The person was stunned that what they had read about Mr. Rogers on a Facebook post was so far from the truth.  The person kept repeating things like “the post seemed so believable”, “I can’t believe I was fooled”, blah blah blah blah.  I will not link to the actual Facebook post here because I do not want to contribute to the spread of misinformation but the post went into detail about a military career that is purely fiction.

I avoided launching into a tirade about misinformation because we all must deal with it so I kept it light and just reminded the person that a social network is just a social network, expect no more than what you would obtain from conversations in a public place with strangers and if you are going to pass along information you have learned from these encounters then you need to fact check first.

Everyone complains about our news organizations (ABC, NBC, FOX, CNN, newspapers, etc) but these news organizations have shown for many, many, many, many years an attempt to deliver news to us with an attempt to fact check and they are held accountable for their mistakes – not always immediately – but they are in many cases.  Random morons floating around Facebook (and other areas of the Internet) that are posting information that has in no way been checked for accuracy are rarely held accountable for the misinformation they spread.  If their account is blocked, they just open another one.  It is up to you to do proper research before spreading information to the entire world with one click of a button.

Good luck.

Feedback form landfill

Why would a perfectly good company with a sweet web site have a feedback form on the web site yet never reply in any way to anything submitted via the feedback form?  I bet the Magic 8 Ball cannot even answer this one.

As an introvert, I love the feedback form.  The feedback form allows me to submit my question or request without interacting with humans.  If I have not heard back from anyone at the company within three weeks then I assume copious amounts of infighting are taking place within the organization causing normal day-to-day operations to cease.

I guess I could blame the webmaster but since I am a webmaster as well, I just cannot do that.  I realize some of these form submissions go straight to the email box of specific individuals within an organization and depending on those persons goals in life, my data coming into their email box may be the number one priority or not even fall on their radar.

If you are a webmaster, and you or your clients are ignoring feedback form requests coming in, I recommend removing the feedback form from the web site immediately.  Ignoring requests coming in is not only wasting the time of the visitor filling the form out but it is also generating content that you or your clients have to read and deal with and if no one is caring for this data then the process needs to stop.  This stop action will now free up the time of the visitors so they may begin their lifelong wish of learning how to cross-country ski and you and your clients now have the opportunity to play Pac-Man without interruption.

To give you an idea of how frustrating it is to be ignored, I have included a feedback form below, please fill it out and I promise I will never acknowledge the existence of your form submission.  After about one month of waiting for a reply from me, you will find yourself slightly agitated and morose.  These feelings will soon pass but then a giant wave of regret will follow and you will wish you had never filled this form out.  Once you have reached this stage there is nothing you can do but wait it out, preferably in a hot tub on cool nights and just hope for the best.

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